Product Protection

Overview


Guardsman has been at the forefront of furniture for nearly 100 years, leading the way with expertise, products and solutions to help revitalize, protect and restore furniture. Guardsman Furniture Protection Plan leads the industry in coverage against accidental damage to fabric, wood, leather, mattresses, and other home furnishings. Nothing gives you more confidence and satisfaction than knowing that your furniture purchases will remain beautiful and valuable for as long as possible. With Guardsman Furniture Protection Plans, you can have peace of mind knowing that your new fabric, leather, wood, and many other types of furniture are protected from accidental stains and damage.

How do Guardsman Warranty Plans Work?


1. When you buy new furniture, Johnson's will offer you a Guardsman protection warranty plan. We will provide you with documentation for the plan at the time of purchase.

2. When you need service for a covered event, immediately initiate a claim online or by calling Guardsman call center; the number to call is included on your furniture protection plan. It's critical that you report the issue quickly to help insure a successful repair.

3. More than 100 dedicated customer service associates deliver world-class consumer satisfaction to answer your questions and take preliminary information about your claim.

Hours:

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: Closed

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

FAQ

If you are an American with a disability we are here to help you. Please call our disability services phone line at (423) 745-3752 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.